The Department of Pension and Pensioners’ Welfare (DoPPW) has reinforced its directive for mandatory online processing of all pension cases through the Bhavishya Portal, ensuring a fully digitized and timely pension disbursement system. The latest Office Memorandum (OM), issued on March 24, 2025, makes it compulsory for all retiring Central Government employees to submit their Single Pension Application Form 6-A online via Bhavishya or e-HRMS 2.0, starting November 6, 2024.
Key Highlights of the Circular
✔ Bhavishya Portal is Now Mandatory: Pension processing for Central Civil Pensioners must be done exclusively through Bhavishya or e-HRMS 2.0.
✔ Strict Timelines Enforced: Departments must adhere to deadlines under the CCS (Pension) Rules, 2021 to prevent pension disbursement delays.
✔ Online Form 6-A Implementation: All retiring employees must submit Form 6-A digitally, eliminating manual paperwork.
✔ Limited Manual Processing: Any manual handling of pension cases requires prior approval from DoPPW in case of technical difficulties or special circumstances.
What is the Bhavishya Portal?
Developed by DoPPW, Bhavishya is a digital pension management system that ensures end-to-end tracking and real-time coordination among employees, departments, Pay & Accounts Offices (PAOs), and bank CPPCs. It guarantees transparency, accuracy, and timely processing of pension cases.
Government’s Push for Digital Compliance
The latest OM builds on previous directives:
📌 November 29, 2016 – Initial mandate for Bhavishya usage.
📌 January 21, 2021 – Emphasis on strict adherence to digital processing.
With this renewed focus, the government is reinforcing its Digital India commitment and ensuring a zero-tolerance policy for non-compliance in pension processing.
Instructions to Departments
🔹 Ensure 100% digital pension processing via Bhavishya or e-HRMS 2.0.
🔹 Guide employees on online Form 6-A submission.
🔹 Coordinate with DoPPW for any technical support.
🔹 Avoid offline processing, unless explicitly exempted.
Conclusion
By making Bhavishya Portal usage fully mandatory, the government aims to modernize pension administration, reduce delays, and enhance service delivery for retirees. This initiative marks a significant step toward a seamless, digital-first approach in pension management.